Our staff aim to provide you with the highest quality of healthcare. To do this they need to keep records about you, your health and the care we have provided or plan to provide to you.
We know that you value your privacy, and the security of personal information held about you. As part of providing a professional, safe and efficient service, there is certain information that we record. This includes basic details about you, details of assessments, presenting issues, past medical history, social history, concerns and expectations, prescribing data as well as significant advice given, and referrals made to other health professionals and any other relevant information.
Our professionals may consult relevant records to support your care, such as NHS summary care records or local shared care records where necessary and upon your consent. We align with NHS and CQC protocols for use of records. We may also ask you if, whilst you remain under our care, our pharmacy professionals can consult relevant records. If you allow us to see those health records this will help to ensure that relevant medical information is visible to our professionals.
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