Your Rights

You have the right to confidentiality under the General Data Protection Regulation and data protection laws and the common law duty of confidence. We also comply with the NHS Code of Practice on Confidential Information and have a requirement under their professional standards to keep records about you confidential, secure and accurate.

All of our staff contracts of employment contain a requirement to keep patient information confidential. You have the right to ask for a copy of all pharmacy records about you (generally in paper or electronic form). Generally, there will be no charge for a printed copy of the information we hold about you. We are required to respond to your request within one month. If you think any information we hold on you is inaccurate or incorrect, please let us know. You may also object to us holding your information.

Neuraffinity is registered with the Information Comissioner’s Office (ICO) under its legal entity name Waldor Consultants Ltd. The ICO registration number is C1580479. Our data protection officer, Mr Shehzad Malik, can be contacted at info@neuroaffinity.co.uk

Please allow 7 working days for any data protection requests to be addressed. We will endeavour to respond at the earliest convenience. For a copy of the company data protection policy, you may wish to contact the complaints manager, Mohammed Kolia, at Mohammed.kolia@nhs.net